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warranty and testimonials

Warranty

Westworld recertified parts come with a 90 Day Warranty.

Warranty statement

We are providing this page to explain our warranty policies. We realize that the internet can seem an uncertain place to purchase from, with sellers often having unclear and divergent policies. We are presenting our policies here in order to avoid misunderstandings and conflicts. We do our best to make sure every customer is satisfied and hope this information will further that end. If you have any questions please e-mail us. Please Note: This information may change we advise reviewing it before purchasing.

Warranty Policies

If The Item Is Not Working, If your item does not operate properly or does not operate at all when it arrives,

please notify us immediately.

We will provide technical support to determine the problem.

If the item needs to be repaired or replaced it must be returned to us.

We do not pay for return shipping.

Once received we will either repair it or replace it and ship it back to you at no charge.

Refunds give will not be given unless we are unable to repair or replace the item.

If The Item Is Damaged in Shipping If it appears that the item has been damaged due to mishandling during shipping then please notify us immediately.

We will place a claim with the shipping carrier.

Save all original packing materials as the shipping carrier may want to inspect them in order

for a claim to be processed.

The item will also have to be return shipped in its packaging (if salvageable).

On some items the carrier will provide return shipping of the damaged item,

on others you will have to ship it back to us.

We will repair or replace the damaged item.

Refunds give will not be given unless we are unable to repair or replace the item.

If The Condition of the Item is Less then Stated by the westworldcomputers warranty statement.

We have a high standard of quality control and all parts are tested thoroughly to meet new specifications.

If you feel the condition of the item is not on par with the westworld computers quality statement then

please contact us immediately.

Testimonials

Mark, The adapter came today. It is working fine. Thank you, Patrick -NJ

Mark DC card received - Many thanks Tony -UK

Mark, I received the part today and I can now connect to the internet. Thanks once again!!! -Bill - Navy -San Diego

Thanks, Mark. I appreciate the efficient and friendly way you do business. Regards, John Rogers - Australia

Your delivery of the IBM adapter I ordered was fantastic and the price reasonable. Just the way business should be done. Thanks and I've got you in my contacts for possible future needs. Keep up the good work. Roy -TX

Hi Mark. Just wanted to let you know that I received the part you sent and would like to thank you again for your help and excellent service. Mark - UK

Hi Mark,Thanks for sending out the other 128MB. It arrived today. Replacing the 266Mhz PII with a 366Mhs PII was a good learning exercise and sure enough did take about the hour you estimated. Thanks again for you help, Mark Viehman

Thanks, got it yesterday and quickly put it to use! - Stephen Paylor

God day! Hope you had a good Easter holliday. Thank you for the delivery – it arrived safely yesterday (rather quick I must say.) Hope to find the time to replace them during the weekend. Best regards /Jan-Åke

Thanks Mark, I just received my order it works perfect . J. Balicki - PA

Hello Mark Got the stuff, good on you,Thanks man. Yours Ryan Cheung-Hong Kong

Got the keyboard installed. Works great. Thanks. Mike McDougall-CA

Hi Mark, I received the inverter board March 16th.It works!!! A-OK.I'm happy!! It's nice to get a little more life out of the Toshiba. Until next time, have a good day. Joe -CA

Hi Mark, I just received the adaptor and it works just fine. Thanks so much. You're an absolute lifesaver! -Paul -PA

Well Mark,You've done it again! Success--- the keyboard works great and lifeis good again. Thanks friend - Take care All my best, Andy -WA

Mark - Back in August I ordered a replacement keyboard for my IBM Thinkpad. I wanted to thank you for your quick and professional service and fair prices. In addition to everything else, you stand by your service, which is a rare commodity in today's marketplace. Just wanted to say thanks for getting me up and running again.- Chris W

Hi Mark, I received the keyboard last night, worked perfectly. Thanks for the rush! Patti -AZ